Posts tagged “CRM Success”

What you really want is a solution everyone is happy to use – anywhere, anytime! 
The success of any CRM project is often measured in terms of “does it meet the spec” – whatever that spec was in the first place. 
 
How often does the success get measured by the impact it has on those using the system? If the users it is designed to help don’t like the system they will find ways to avoid using it or double up by still using old systems alongside the new. 
 
CRM often has a large user base with different functionality for each group of users. They all need to be taken into consideration during the design and development of a system. 
The scattergun approach rarely works! 
In another blog we talked about “low hanging fruit” and making sure you don’t use valuable resources getting new customers when you could be getting more business from existing customers. 
 
Of course new customers are always important and targeting can be applied to both existing customers and aiming for new ones. 
6 Strategies to improve your Sales Velocity 
Sales velocity is similar in concept to any other type of velocity measurement. In a car, velocity is a measure of its speed i.e. miles per hour. Sales Velocity measures and predicts the “£’s per day” – how much and how quickly is your business making money? 
 
The equation for Sales Velocity can be seen in the image to the left. 
"It's all to do with the training: you can do a lot if you're properly trained" 
That is a quote from Queen Elizabeth II, and probably most people would agree with the sentiment of the statement. 
 
Firstly, what is "training" - one definition fro Wikipedia says "Training is the acquisition of knowledge, skills and competencies as a result of the teaching of vocational or practical skills and knowledge that relates to specific useful competencies. Training has specific goals of improving one's capability, capacity and performance.