Hints and Tips about Microsoft Dynamics CRM and related products. 
This is information is provided for general guidance only. Some features and functions may not be available to you depending on your user security role, system configuration or licence type. 
Always ensure you have a backup available when making changes to the system and if in any doubt ask your internal support or CRM Dynamics for assistance. 
These FAQ's generally are quick overviews - if you would like more detail or need some support/guidance please give us a call on 01908 929555. You will also find that most of these examples are taken from our training courses. 

Posts tagged “Hierarchy”

Rollup fields can be defined to provide further business metrics by showing an aggregate value related to a specific record - such as the value of Open Opportunities agains an Account. In more complex situations you can aggregate data over a hierarchy of records (such as all parent/child accounts). 
Using parent records allows you to build up a hierarch of for example Accounts, Users or Opportunities. This is great for giving a graphical image of a hierarchy, but did you know you can also use this in Advanced Find queries? 
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