Microsoft Dynamics Explained 

Microsoft Dynamics CRM changes the rules of CRM. With both cloud and on premise hosting options, the Microsoft Dynamics CRM system offers: 
 
A breadth of functionality to cope with the most complex of business environments, see more details 
Total solution platform that manages all aspect of Marketing, Sales, Services allowing higher automation potential, improving efficiency and effectiveness 
Un-rivalled customisation opportunities, with easy to use application builder, databases, workflows, etc 
Codeless customisation means that you could customise the system yourself 
Built in Business Intelligence and social media capability 
Fully integrated with Office, Outlook, SKYPE, Lync, Yammer 
Its ease of use and powerful integrations provide a hub for a closed loop marketing solution see ROI 
 
The CRM system is simplified to enable maximum effectiveness. 
 
Microsoft Dynamics CRM changes the face of traditional CRM solutions in 5 key areas: 
 
Ease of use 
Affordability 
Power 
Flexibility 
Addon solutions 
Why is Dynamics CRM different? 
In a traditional CRM environment separate systems are often required to meet the needs of the Service, Operational and Accounts functions. 
 
With Microsoft Dynamics CRM, the breadth of functionality is so much greater, resulting in one unifed system covering much more, reducing the need for multiple systems, duplicate data and systems integration. 
 
The diagrams contrast the complexity of the traditional environment with 4 or more systems required to provide the functionality, against Microsoft Dynamics CRM, which enables service and operational functions to be incorporated, resulting in integration between just 2 systems rather than 4 or more. 

Contact Us 

Call us on 01908 929555 or submit your enquiry using the form below. 
 
Click on the diagrams to view in full size 
Click on the diagrams to view in full size 

Contact Us 

Call us on 01908 929555 or submit your enquiry using the form below.