The New Face of Microsoft Dynamics "It's all to do with the training: you can do a lot if you're properly trained" That is a quote from Queen Elizabeth II, and probably most people would agree with the sentiment of the statement. Firstly, what is "training" -...
Are you ready? As the Olympics are well underway, this blog takes on a sporting theme. Looking at the key components of a good marketing campaign, there are some similarities with the traditional Olympic Triathlon which consists of a swim, cycle and run. These can be of...
5 Tips to help you refine your Sales & Marketing processes The Summer Olympics are over for another four years but the planning and preparation is an on-going process. The same should apply to your business. When you have a success, however big or small, you need...
6 Strategies to improve your Sales Velocity Sales velocity is similar in concept to any other type of velocity measurement. In a car, velocity is a measure of its speed i.e. miles per hour. Sales Velocity measures and predicts the “£’s per day” – how much...
How have times changed for the Salesperson? How many hours do we spend, on average, using social media every day? According to data from 'We Are Social' released in Jan 2016, we spent an average of 1 hr 29 minutes using social media across all devices –...
Don't miss the low hanging fruit! It costs more to attract new customers than to sell to existing ones. The figures vary anything between 5 and 7 times as much is usually quoted. Are you missing out on by not selling to your existing customers? Contract Renewals Maintenance Upgrades New Products/Services By...
Is SaaS the way to go? Most businesses have implemented a CRM system at some time, but if this was a few years ago, maybe 2017 is the time to look at changing it. Over the years, technology advances have changed the functionality of CRM systems...
What You Really Want Is A Solution Everyone Is Happy To Use – Anywhere, Anytime! The success of any CRM project is often measured in terms of “does it meet the spec” – whatever that spec was in the first place. How often does the success gets...
Improving sales best practice and getting the most out of your sales processes With a few small changes to the Microsoft Dynamics CRM system, it can be configured to give you a real insight into the sales team’s pipeline and sales effectiveness. A typical pipeline chart looks...
Linking to your Dynamics 365 CRM system, there are 3 main Survey Solutions that we work with: Voice of the Customer – the free add-in that comes with Dynamics 365 Power Survey Plus from Power Objects - for $2 per user ClickDimensions surveys – part of the ClickDimensions package In this blog,...