Training Courses

Our training programme provides you with the skills you need to effective utilise Microsoft Dynamics CRM/365.

 

We tailor our courses to meet your specific needs.

Training Course Number one

Ideal for users with no previous experience in CRM – this course provides the essential skills for all users of Microsoft Dynamics 365.

Training Course Number 2

This course is suitable for “super” users or internal support staff and designed to give practical experience in managing their CRM systems.

Number 3

This course is designed to give database administrators practical experience in customising their Microsoft Dynamics 365 system.

ClickDimension services number 4

This course is for users who will be setting up and managing marketing campaigns. Covering creating campaigns, marketing lists, campaign activities and responses.

This course starts with the administrator functions and then from a user viewpoint, looks at how to progress a case from initial logging through to closure.

This course introduces the sales team to the solution selling concepts found in Microsoft Dynamics 365.

 This course is designed to give new users practical experience in using ClickDimensions on their own system. During the day, you will build a live email marketing campaign.

This course is designed to build on the ClickDimensions Foundation Course for the staff responsible for running email marketing campaigns.

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We are here to assist you with your training needs. Contact us by phone,
email for a more in depth discussion.